plus777me Privacy Policy

1. Overview

1.1 This Privacy Policy applies to all personal data collected by plus777me through the plus777me.vip website, mobile-optimised platform, customer support channels, and any other services we provide to players in the Philippines and elsewhere.

1.2 By registering an account with plus777me, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein.

1.3 plus777me acts as the personal information controller in respect of the data you provide. We are responsible for ensuring that your data is handled lawfully, fairly, and transparently at all times.

1.4 This Privacy Policy should be read alongside the plus777me Terms & Conditions, which govern your use of the platform as a whole.

2. Data We Collect

2.1 plus777me collects the following categories of personal data from players:

2.1.1 Identity & Contact Data

• Full legal name as it appears on a government-issued ID
• Date of birth (for age verification — players must be 21 or older)
• Nationality and country of residence
• Registered email address
• Mobile phone number
• Residential address (barangay, city/municipality, province, ZIP code)

2.1.2 Identity Verification Documents

• Government-issued photo ID (e.g., PhilSys National ID, passport, driver's licence, SSS/GSIS ID, Voter's ID, PRC ID)
• Proof of address (e.g., utility bill, bank statement dated within the last three months)
• Selfie or live photo for facial verification purposes

2.1.3 Financial & Transaction Data

• GCash mobile number or PayMaya account reference
• Bank account details (bank name, account name, account number) for withdrawal processing
• Debit card details (card number masked, expiry date) where applicable
• Deposit and withdrawal history, transaction amounts, and timestamps
• Bonus and promotional activity records

2.1.4 Gaming & Behavioural Data

• Game history, bet amounts, win/loss records, and session durations
• Responsible gaming settings (deposit limits, loss limits, self-exclusion status)
• Login timestamps, IP addresses, and device identifiers
• Customer support interaction records, including live chat transcripts

2.1.5 Technical Data

• IP address and approximate geolocation
• Browser type and version
• Device type, operating system, and screen resolution
• Referring URL and pages visited on plus777me.vip
• Cookie identifiers and session tokens

3. How We Collect Your Data

3.1 Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or update your account settings.

3.2 Automatically — through cookies, web beacons, and similar tracking technologies when you browse plus777me.vip or use the platform.

3.3 From third parties — including identity verification service providers, payment processors (such as GCash and PayMaya), fraud prevention services, and analytics providers, where permitted by law.

3.4 From regulatory authorities — plus777me may receive information from PAGCOR or other Philippine regulatory bodies in connection with compliance obligations.

4. Purpose of Processing

4.1 plus777me processes your personal data for the following purposes:

Purpose	Description
Account Management	Creating, maintaining, and securing your plus777me player account
Identity Verification (KYC)	Verifying your age (21+), identity, and eligibility to play
Payment Processing	Processing deposits and withdrawals via GCash, PayMaya, and bank transfer
Regulatory Compliance	Meeting AML, KYC, and other obligations under Philippine law
Responsible Gaming	Monitoring gaming behaviour and enforcing responsible gaming tools
Customer Support	Responding to queries, complaints, and account issues
Fraud Prevention	Detecting and preventing fraudulent activity, bonus abuse, and money laundering
Platform Improvement	Analysing usage patterns to improve the plus777me platform and user experience
Marketing (with consent)	Sending promotional offers, bonus notifications, and platform updates where you have opted in

5. Legal Basis for Processing

5.1 plus777me processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations:

• Contractual necessity — processing required to fulfil our obligations under the Terms & Conditions you agreed to upon registration, including account management and payment processing;
• Legal obligation — processing required to comply with applicable Philippine laws, including anti-money laundering regulations, KYC requirements, and PAGCOR regulatory obligations;
• Legitimate interests — processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your data protection rights;
• Consent — processing for direct marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

6.1 plus777me does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following circumstances:

6.1.1 Service Providers

We share data with trusted third-party service providers who assist us in operating the plus777me platform, including:

• Payment processors — GCash (Mynt), PayMaya (Voyager Innovations), and Philippine banking partners for transaction processing;
• Identity verification providers — for KYC and age verification services;
• Game providers — licensed third-party game studios whose games are hosted on the plus777me platform;
• IT and hosting providers — for platform infrastructure, security, and data storage;
• Customer support tools — for live chat and ticketing system operations.

All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.

6.1.2 Regulatory & Legal Disclosure

plus777me may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or courts where required by Philippine law or a valid legal order.

6.1.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of plus777me's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

7. Data Retention

7.1 plus777me retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations.

7.2 Under Philippine anti-money laundering regulations, transaction records and identity verification documents must be retained for a minimum of five (5) years from the date of the transaction or account closure, whichever is later.

7.3 Customer support records, including live chat transcripts and email correspondence, are retained for a period of three (3) years from the date of the interaction.

7.4 Where data is no longer required for any lawful purpose, plus777me will securely delete or anonymise it in accordance with our internal data retention schedule.

8. Data Security

8.1 plus777me implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and plus777me.vip;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Regular security audits and vulnerability assessments of the plus777me platform;
• Two-factor authentication (2FA) options for player accounts;
• Intrusion detection systems and real-time monitoring for suspicious activity.

8.2 While plus777me takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for keeping your account credentials confidential and for notifying us immediately of any suspected unauthorised access.

9. Cookies & Tracking Technologies

9.1 plus777me uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your session, and analyse usage patterns. The types of cookies we use include:

Cookie Type	Purpose	Duration
Essential	Required for platform functionality, login sessions, and security	Session / up to 1 year
Functional	Remembers your preferences (language, display settings)	Up to 1 year
Analytics	Collects anonymised usage data to improve the platform	Up to 2 years
Marketing	Tracks promotional campaign effectiveness (with consent only)	Up to 90 days

9.2 You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the plus777me platform.

10. Your Data Rights

10.1 Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in respect of your personal data held by plus777me:

• Right to be Informed — the right to know what personal data we collect and how it is used, as described in this Privacy Policy;
• Right of Access — the right to request a copy of the personal data we hold about you;
• Right to Rectification — the right to request correction of inaccurate or incomplete personal data;
• Right to Erasure — the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to Object — the right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to Data Portability — the right to receive your personal data in a structured, commonly used format;
• Right to Lodge a Complaint — the right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

10.2 To exercise any of the above rights, please contact our Data Privacy Officer via the contact details provided in Section 15 of this Policy. We will respond to all verified requests within thirty (30) days.

11. Minors & Age Restriction

11.1 plus777me does not knowingly collect personal data from individuals under the age of twenty-one (21). The platform is strictly intended for adult players who meet the minimum age requirement under Philippine gambling regulations.

11.2 If we become aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete the data, and return any deposited funds subject to verification.

11.3 Parents and guardians who believe their child may have registered on plus777me should contact our support team immediately via live chat so we can take prompt action.

12. Third-Party Services

12.1 The plus777me platform integrates with third-party game providers, payment processors, and analytics tools. These third parties operate under their own privacy policies and data protection practices.

12.2 plus777me is not responsible for the privacy practices of third-party game providers whose games are accessible through the platform. We recommend reviewing the privacy policies of any third-party services you interact with.

12.3 plus777me does not include links to external websites for advertising or affiliate purposes. All links on the platform direct to internal pages within plus777me.vip.

13. International Data Transfers

13.1 Some of plus777me's service providers, including game providers and IT infrastructure partners, may be located outside the Philippines. Where personal data is transferred internationally, plus777me ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law.

13.2 Such safeguards may include contractual data processing agreements incorporating standard data protection clauses, or transfers to jurisdictions recognised as providing adequate data protection.

14. Changes to This Privacy Policy

14.1 plus777me reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Material changes will be communicated to registered players via email or a prominent notice on the platform prior to taking effect.

14.2 The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

14.3 Your continued use of the plus777me platform following any updates to this Privacy Policy constitutes your acceptance of the revised terms.

15. Contact Us & Data Privacy Officer

15.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by plus777me, please contact our Data Privacy Officer:

• Live Chat: Available 24/7 via the plus777me platform
• Email: [email protected]
• Data Privacy Officer Email: [email protected]

15.2 If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

15.3 For responsible gaming support and self-exclusion tools, please visit our Responsible Gaming page.