Our Commitment to Responsible Gaming
At plus777me, we genuinely care about the well-being of every player on our platform. We know that for the vast majority of our Filipino players — whether you're in Manila, Cebu, Davao, or Quezon City — online gaming is a form of entertainment, a way to unwind after a long day or enjoy a bit of excitement on the weekend. And that's exactly what it should be.
But we also know that gambling, like any form of entertainment involving money, carries risks. Problem gambling is a real issue that can affect anyone, regardless of age, income, or background. That's why plus777me has built a comprehensive responsible gaming framework into the very core of our platform — not as an afterthought, but as a fundamental part of how we operate.
Our responsible gaming programme is guided by the principles promoted by PAGCOR (Philippine Amusement and Gaming Corporation) and international best practices in player protection. We believe that a safe player is a happy player, and a happy player is the foundation of a sustainable gaming community.
The 21+ Rule — No Exceptions
plus777me strictly enforces the minimum age requirement of 21 years old for all players, in line with Philippine gambling regulations. This is non-negotiable. Before any withdrawal is processed, players must complete identity verification (KYC), which includes submitting a government-issued photo ID confirming their date of birth.
If we discover that a player is under 21 years of age, their account will be immediately closed, all gaming activity will be voided, and any deposited funds will be returned. We do not make exceptions to this rule — ever.
We also encourage parents and guardians to use parental control software to prevent minors from accessing online gambling platforms. If you believe a minor has registered on plus777me, please contact our support team via live chat immediately.
Understanding Problem Gambling
Problem gambling — sometimes called gambling disorder — is a condition where a person is unable to control their gambling behaviour despite negative consequences to their finances, relationships, work, or mental health. It's more common than many people realise, and it can develop gradually over time.
The good news is that problem gambling is treatable, and recognising the warning signs early makes a huge difference. plus777me encourages all players to regularly check in with themselves and be honest about their gaming habits. Ask yourself:
- Am I spending more money on gambling than I can afford to lose?
- Am I gambling to escape stress, anxiety, or personal problems?
- Have I tried to cut back on gambling but found it difficult?
- Am I hiding my gambling activity from family or friends?
- Am I borrowing money or selling possessions to fund gambling?
- Do I feel restless or irritable when I try to stop gambling?
- Am I chasing losses — betting more to try to win back what I've lost?
If you answered "yes" to two or more of these questions, we strongly encourage you to use the responsible gaming tools available in your plus777me account or reach out to our support team for guidance.
Setting Healthy Limits
One of the most effective ways to keep gambling fun is to set clear limits before you start playing — and stick to them. plus777me provides a full suite of limit-setting tools that you can activate directly from your account settings at any time:
- Deposit Limits — Set a maximum amount you can deposit per day, week, or month. Once your limit is reached, no further deposits will be accepted until the period resets.
- Loss Limits — Cap the amount you can lose within a set time period. This helps prevent chasing losses and keeps your gaming within a budget you're comfortable with.
- Session Time Limits — Set a maximum duration for each gaming session. When your time is up, you'll receive a notification and the option to end your session.
- Reality Checks — Enable periodic pop-up reminders showing how long you've been playing and how much you've spent during the current session.
- Wager Limits — Restrict the maximum bet size per round or per game to keep individual bets within a comfortable range.
Limit increases take effect after a mandatory cooling-off period of 24 hours, giving you time to reconsider. Limit reductions take effect immediately.
Taking a Break — Cool-Off & Self-Exclusion
Sometimes the best thing you can do is step away from the platform for a while. plus777me offers two options for players who need a break:
Cool-Off Period: Take a short break from gambling for a period of 24 hours, 48 hours, 7 days, or 30 days. During a cool-off period, you will not be able to log in to your plus777me account or place any bets. Your account balance is preserved and you can return after the period ends.
Self-Exclusion: For players who need a longer break, self-exclusion allows you to suspend your account for a period of 3 months, 6 months, 1 year, or permanently. During self-exclusion, your account is fully locked — you cannot log in, deposit, or play. plus777me will also suppress all marketing communications to you during this period.
To activate a cool-off or self-exclusion, go to Account Settings → Responsible Gaming in your plus777me account, or contact our 24/7 live chat support team. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.
Responsible Gaming & Your Finances
Never gamble with money you cannot afford to lose. plus777me recommends treating your gaming budget the same way you would any other entertainment expense — like a night out in BGC or a concert ticket. Set a fixed amount you're comfortable spending, and once it's gone, stop for the day.
Here are some practical financial tips for responsible gaming on plus777me:
- Only use funds from your disposable income — never from savings, rent, bills, or emergency funds.
- Use GCash or PayMaya with a dedicated gaming budget loaded separately from your main wallet.
- Never borrow money to gamble, and never use credit to fund your gaming activity.
- Keep a record of your deposits and withdrawals so you always know your net position.
- If you find yourself depositing more than planned, activate a deposit limit immediately.
Support for Family Members
Problem gambling doesn't only affect the person gambling — it affects their whole family. If you're concerned about a family member's gambling habits, here's what you can do:
- Talk to them calmly and without judgment about your concerns.
- Encourage them to use the responsible gaming tools available on plus777me.
- Contact our support team — we can flag the account for additional monitoring and outreach.
- Seek professional support from a licensed counsellor or therapist who specialises in gambling addiction.
Remember: you cannot force someone to stop gambling, but you can offer support, set boundaries, and take care of your own well-being in the process.